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Negotiation

Contracts Are Not Straightjackets!

Introduction Where appropriate, contracts can be good for both the supplier and buyer. They should clearly confirm the details of the agreement that has been reach, the responsibilities of each party and the overall terms of the agreement. However, it is important...

Collecting cancellation fees

People don't like paying cancellation fees even if they are aware of them when they book their appointment, to the extent that charging a fee often results in the client going elsewhere. No easy remedies Apart from asking for a non-refundable deposit, there are no...